I started my career in social services, working in environments where problems are practical and solutions have to work in real life, not just in theory. That experience shaped how I approach everything I build today.
Over time, I moved into IT and software. Working closely with businesses, I kept seeing the same pattern: companies trying to operate with tools that don’t really fit how they function. Spreadsheets filling gaps. Manual steps slowing teams down. Systems that create friction instead of clarity.